Back to Dashboard

Frequently Asked Questions

Find answers to common questions about Shopto. If you don't see what you're looking for, please contact our support team.

How does Shopto's AI understand my business needs?

Our AI uses natural language processing to understand your requirements in plain English. Simply describe what you need, and our AI will translate that into a fully functional business application, suggesting features and best practices based on your industry.

Can I customize the software after it's generated?

Absolutely! You can modify any aspect of your application through our intuitive chat interface. Need to add new features, change the design, or integrate with other tools? Just tell the AI what you want to change, and it will handle the technical details.

Is my business data secure?

Security is our top priority. We employ enterprise-grade encryption, regular security audits, and comply with GDPR, HIPAA, and other major data protection regulations. Your data is hosted on secure cloud infrastructure with 99.9% uptime guarantee.

Can I migrate my existing data to Shopto?

Yes! Our AI can help you import data from Excel, CSV files, or other business software. We provide automated data migration tools and dedicated support to ensure a smooth transition.

Do I need any technical knowledge to use Shopto?

Not at all! Shopto is designed for business users with no technical background. If you can describe what you need in plain English, our AI can build it for you.

What kind of support do you offer?

We provide 24/7 customer support through chat, email, and phone. Enterprise customers get dedicated account managers and priority support. Our extensive documentation and community forums are also available to all users.

How do I reset my password?

You can reset your password by clicking on the 'Forgot Password' link on the login page. You'll receive an email with instructions to reset your password.

Can I change my subscription plan?

Yes, you can change your subscription plan at any time from the Billing section in your account settings. Changes will be applied at the start of your next billing cycle.

How do I invite team members?

You can invite team members from the Team & App Access section in your dashboard. Navigate there from the sidebar and use the invite form to send invitations.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express) as well as PayPal for subscription payments.

Still have questions?

Our support team is ready to help you with any questions or issues you might have.

Contact Support